jl616 Privacy Policy

1. Introduction

jl616 ("jl616," "we," "us," or "our") operates the online gaming platform accessible at jl616.net (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access or use our Platform.

This Privacy Policy describes how jl616 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It also explains your rights under applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account on jl616 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must discontinue use of the Platform immediately.

2. Data Controller

For the purposes of applicable data protection legislation, jl616 is the data controller responsible for your personal information collected through the Platform. As data controller, jl616 determines the purposes and means by which your personal data is processed.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Information We Collect

jl616 collects personal information from you in the following ways:

3.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, gender, nationality, residential address, email address, and Philippine mobile number.
• Identity verification documents: Government-issued ID (e.g., Philippine passport, SSS ID, driver's license), selfie photographs, and proof of address, collected as part of our Know Your Customer (KYC) process.
• Financial information: Payment method details (e.g., GCash account number, bank account details for BPI, BDO, or Metrobank), transaction history, deposit and withdrawal records.
• Communications: Records of your interactions with jl616 customer support, including chat logs, emails, and call recordings where applicable.
• Responsible gaming information: Self-exclusion requests, deposit limit preferences, and any disclosures you make in connection with responsible gaming tools.

3.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage data: Pages visited, games played, session duration, betting history, click patterns, and navigation paths within the Platform.
• Location data: General geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.
• Cookies and tracking data: Information collected through cookies, web beacons, and similar technologies as described in Section 9.

3.3 Information from Third Parties

• Identity verification and fraud prevention service providers who assist jl616 in confirming the accuracy of information you provide.
• Payment processors and financial institutions in connection with transaction processing and anti-money laundering checks.
• Regulatory and law enforcement authorities where disclosure is required by law.

4. How We Use Your Information

jl616 uses your personal information for the following purposes:

5. Legal Basis for Processing

jl616 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to operate your jl616 account, process transactions, and deliver the gaming services you have requested.
• Legal obligation: Processing is required to comply with applicable laws, including KYC, AML, and CTF regulations, as well as any orders from regulatory or law enforcement authorities.
• Legitimate interests: Processing is necessary for jl616's legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Where processing is based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

jl616 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Service providers: Third-party vendors who assist jl616 in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on jl616's instructions and in accordance with applicable data protection laws.
• Game suppliers: Licensed third-party game developers and live dealer studios whose games are available on the jl616 Platform. These suppliers may receive limited technical data necessary to deliver their games.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, jl616 may disclose your personal data to government agencies, law enforcement bodies, or other authorized authorities in the Philippines or elsewhere.
• Fraud prevention agencies: To detect and prevent fraud, money laundering, and other financial crimes, jl616 may share data with specialist fraud prevention and AML service providers.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jl616's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

7. International Data Transfers

Some of jl616's service providers and technology partners may be located outside the Philippines. Where your personal data is transferred to a country that does not provide an equivalent level of data protection, jl616 will implement appropriate safeguards — such as standard contractual clauses or binding corporate rules — to ensure your data remains protected in accordance with the Philippine Data Privacy Act of 2012.

By using the jl616 Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy.

8. Data Retention

jl616 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML and financial record-keeping requirements.
• Identity verification documents are retained for the period required by applicable KYC regulations.
• Customer support communications are retained for a period of two (2) years following the resolution of the relevant inquiry or dispute.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with applicable consent requirements.

When your personal data is no longer required for the purposes for which it was collected, or when the applicable retention period has expired, jl616 will securely delete or anonymize your data in accordance with our internal data disposal procedures.

9. Cookies & Tracking Technologies

jl616 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the Platform, remember your preferences, and gather analytical data about how the Platform is used. The following categories of cookies may be used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in to your jl616 account and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options, so you do not need to re-enter them each time you visit.
• Analytical cookies: Used to collect aggregated, anonymized data about how players navigate and use the Platform, helping jl616 identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of jl616's marketing campaigns, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl616 Platform. For more information on managing cookies, refer to your browser's help documentation.

10. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by jl616:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jl616 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your jl616 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl616's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jl616's overriding legal or regulatory obligations.
• Right to data portability: Where technically feasible, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jl616 has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. jl616 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11. Children's Privacy

The jl616 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine regulations governing casino-style online gaming. jl616 does not knowingly collect personal data from individuals under the age of 21.

If jl616 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the jl616 Platform, please contact our support team immediately at [email protected].

12. Security

jl616 takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jl616 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized jl616 personnel can access personal data, on a need-to-know basis.
• Regular security assessments, vulnerability testing, and penetration testing of the Platform's infrastructure.
• Staff training on data protection obligations and information security best practices.

While jl616 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jl616 will notify you and the National Privacy Commission (NPC) in accordance with applicable legal requirements.

You are responsible for keeping your jl616 login credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately.

13. Third-Party Links

The jl616 Platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of jl616 and have their own privacy policies. jl616 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policy of any third-party site you visit before providing your personal information.

14. Changes to This Privacy Policy

jl616 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes, we will notify you by posting a prominent notice on the Platform or by sending an email to your registered address prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the jl616 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jl616 protects your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jl616, please contact our Data Protection Officer:

• Email: [email protected]
• Support hours: 8:00 AM – 12:00 MN Philippine Time (PHT), daily

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with how jl616 has handled your personal data.

For responsible gaming concerns, please visit our Responsible Gaming page.